Last updated: 4 June 2026
Security and Disclosure
At XFortuit we respect the privacy of our clients, as well as the website visitors. This Privacy Policy explains how at XFortuit we handle the client and visitor personal information. This implies the present, future and also to the former clients. Loyalty to our clients is the most important for us, therefore we ensure privacy and confidentiality of all information received from the client.
Personal Information We Collect
XFortuit collects personal information directly from the client and indirectly through the client and company relationship. The information we collect includes: identity data (full name, date of birth, nationality and identification document details); contact data (residential address and e-mail address); financial and professional data (occupation, source of income and source of funds, as required by our KYC and AML/CFT obligations); verification documents (such as a passport, ID card, driver's license and proof of residence); and transaction data relating to your deposits, withdrawals and trading activity. We may also collect technical data such as IP address, device and browser information when you use our website and platforms.
How We Use Your Information
The company uses this information in order to verify your identity, issue you a secure password, maintain your account activity, comply with our legal and regulatory obligations, and protect against fraud and misuse of our services. This information can also be used to improve our services and provide you with additional information about services that may interest you.
About Cookies
Cookies are small files sent by a web server, to collect recurring information used by the user accessing XFortuit website. Cookies store information like password, username, certain preferences etc. enabling the user to visit the website without entering the same information again and again. The information stored by cookies is not used to identify user individuality. You can control or delete cookies through your browser settings; disabling certain cookies may limit the functionality of the website.
Third Parties
XFortuit may share information with non-affiliates or third parties with the purpose of providing service you have requested or to enable your participation in the services provided by our non-affiliated third parties. Third party disclosures may include sharing information with non-affiliated companies that perform your transactions with XFortuit, including those that provide professional, legal, or accounting advice to XFortuit. Non-affiliated or third party companies that assist XFortuit in service provision are required to maintain the confidentiality of user information and use your personal information only for the purposes that XFortuit demands. We may also disclose your personal information to third parties to fulfill your instructions or pursuant to your expressed consent.
XFortuit does not sell or disclose your personal information to any non-affiliated or third parties, except as described in this policy.
Regulatory Disclosure
Under limited circumstances, XFortuit may disclose your personal information to third parties to comply with applicable laws and regulations. This may refer to disclosing personal information in cooperation with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property.
Data Retention
We retain personal information for as long as your account remains active and for the minimum period required by applicable law after the relationship ends. In accordance with our AML/CFT obligations, identification and transaction records are kept for a minimum of five years. When information is no longer required, it is securely deleted or anonymized.
Data Security
We protect personal information using administrative, technical and physical safeguards, including encryption of data in transit, access controls that restrict information to employees who need it to perform their work, and ongoing review of our security procedures. No method of transmission or storage is completely secure; if we become aware of a breach affecting your personal information, we will act in accordance with applicable law.
Your Rights
Subject to applicable law, you may request access to the personal information we hold about you, request the correction of inaccurate or outdated information, object to the use of your information for marketing communications at any time, and request deletion of information that we are not legally required to retain. To exercise any of these rights, contact our support team using the details below. We may need to verify your identity before acting on a request.
International Transfers
As a company serving clients globally, we may transfer and process personal information in countries other than your country of residence. Where we do so, we take reasonable steps to ensure your information receives an adequate level of protection consistent with this policy.
Opt Out
You are not obliged to supply any of the personal information that we may request; however, failure to do so may result in our being unable to provide services to you. While we make every effort to ensure that all information we hold about you is accurate, complete, and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.
Changes and Contact
In case of Privacy Policy changes the revised version will be promptly posted on our website, and the date at the top of this page will be updated. Any dispute over our Privacy Policy is a subject to this notice. If you have any questions that this Privacy Policy does not address, contact our customer service at support@xfortuit.com.